Contact Information
Telephone: 215.254.6506
Address:
Nirvana Massage Tables
521 E. Hector St.
Conshohocken, PA 19428
Website: nirvanamassagetables.com
info@nirvanaergonomics.com
Showroom Hours
- Monday - Friday: 10am - 5pm
- Saturday: 10am - 4pm
Order Hours
- Monday - Friday: 9am - 7pm
- Saturday: 10am - 4pm
Store Policies
General Policies
Pricing Policy
Nirvana Massage Equipment offers competitive, professional pricing on all of our products. We are not responsible for misprints in our catalog or our website. Prices are subject to change without notice.
Payment Methods
We accept Visa, MasterCard, Discover and American Express. If you are paying by check or money order your payment must be mailed to Nirvana Massage Equipment before your order will ship. Please include your order number on your check or money order. Sent your payment to:
Nirvana Massage Equipment
521 E. Hector St.
Conshohocken, PA 19428
Attention: orders
Sales Tax
Nirvana Massage Equipment is required by law to collect sales tax on orders purchased in and/or shipped to Pennsylvania. The Pennsylvania Sales Tax Rate is 6% and 7% for Philadelphia and Pittsburgh.
Order Status/Inventory Status
Orders for In Stock Portable Tables, Chairs and Accessories that are received by 1pm EST will ship the same day they are received. We will notify you immediately if there are any delays. If you provided an email address for us, we will automatically email you a confirmation and track # once your order ships. Of course, we are available by telephone and email to answer any questions.
Return Policy
Nirvana Massage Equipment is happy to accept items that are returned within 30 days from the date of purchase. When returning a product for non-warranty a restocking fee of 10% of the original purchase price will be applied. Products must be returned in their original packaging and in new condition. Shipping to and from our facility is non-refundable.
Any product that is found to be defective can be returned for a full credit and/or exchange including shipping to and from our facility. Please inspect your packages and report any damaged or defective products to our Customer Service Department within 3 business days.
Returning a Product
If you want to return a product for any reason please contact our Customer Service Department by calling 800-677-9830. The Customer Service Representative will provide you with a Return Authorization Number. Please print this number on the outside of the package. Returns will not be accepted without a Return Authorization Number. If we are sending a return label you may pack up your product and affix the label once you have received it and take it to UPS or USPS center depending on the shipping method. If you are choosing to send the product back yourself send to the following Return Address:
Nirvana Massage Equipment
Returns 521 E Hector St
Conshohocken, PA 19428.
Packaging and Sending a Return
Please make sure to pack items the way you received them to ensure that they will arrive in good condition so we can process your refund. Use adequate packing material and tape to protect the product and remove any old labels. If you have thrown out the original box and packing material you will have to purchase new materials. Make sure the return label is properly attached to the box and the RA# is visible.
Refunds
You will receive a refund for your purchase once we have received and inspected the items. If all items are in “like new” condition we will process and/or mail your return to you within 48 hours of our receipt of the package. Please be reminded that shipping to and from our facility is non-refundable